Nov. 15 Twitter chat; Get your travelers to book and buy smarter; Trends in lower-priced hotels; Online videos boost compliance and savings; and more…

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In this issue   
November 2013
  
Features

CEO perspective
Joop Drechsel talks about crisis management and when silos work
At a recent Global Business Travel Association gathering in Prague, BCD Travel Chief Executive Officer Joop Drechsel sat down for an on-stage Q&A with Philip Wolf, founder of business travel research firm PhocusWright.

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Traveler engagement
Expert advice on how to cut costs by influencing traveler behavior
It’s truly the multimillion-dollar question: How can you squeeze more savings out of a mature travel program while keeping your travelers happy? The answer, says April Bridgeman, lies in how you persuade travelers to book and buy smarter.

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Hotel trends
Advito's Bob Brindley talks about interest in lower-priced properties
As rates rise in upper-tier hotels for rooms and amenities, lower tiers and their rate-inclusive extras—such as WiFi and breakfast—look even more attractive to travel buyers, Advito's Bob Brindley recently told Business Travel News.

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Joop Drechsel
BCD Travel Today

Case study: Traveler communications
Online videos influence travelers—boosting compliance and savings
Whether you're hunting for hard-to-find savings for your mature travel program or trying to increase adoption of new policies, your ultimate goal is to change traveler behavior. To do that, you need simple, cost-effective ways to communicate with and educate your employees.

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Twitter chat: Nov. 15
Does total trip planning boost traveler satisfaction and program savings?
Offering your travelers door-to-door trip planning saves them time and saves you money. Join BCD Travel’s upcoming #travelmyths Twitter chat to talk about how this kind of solution can boost traveler productivity and satisfaction for your program. If it’s something you are already doing, share your experiences with your peers.

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Case study: Traveler communications
Destination

BCD Travel recommends: Los Angeles
The city of dreams offers a unique blend of creativity and industry
Los Angeles is a dreamer’s paradise and a mecca for shoppers, starlets and surfers. But there’s much more to Los Angeles than Hollywood. LA is among the world’s most creative cities.
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Market monitor: Ukraine
Ukraine’s alternative energy plans draw international interest
While Ukraine is intent on maintaining its independence from Russia, it is dependent on expensive gas imports from its eastern neighbor. The high cost of gas and oil, coupled with the sluggish global demand for steel, Ukraine’s top export, has left the economy weak.
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Ask a concierge
Business travel tips for Makati, Philippines
At the Fairmont Makati, visitors rely on concierge Rey Moraga to guide them to the best things to do, see and eat in this business-centric city—one of 17 municipalities that make up metro Manila. He offers expert tips for business travelers to Makati.
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Los Angeles
Supplier Spotlight

Discover the Novotel Meeting Package!
Designed to make your meetings easier
Novotel have years of experience in organizing meetings, making them the experts. They’re always looking for solutions to guarantee the success of your meetings.
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Qatar Airways
Officially part of the oneworld family
Qatar Airways is now a member of oneworld®, the world’s leading quality airline alliance. The airline's passengers can now take advantage of oneworld’s full range of services and benefits.
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New Shangri-La hotel
The Jing An Shangri-La, West Shanghai
Shangri-La opened its first property on the Puxi-side of Shanghai in July, bringing a whole new dimension to it’s historic location.
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Supplier Spotlight
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