The World's Best and Worst Airlines for Customer Service


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Travel + Leisure
NOVEMBER 24, 2015
Editors' Picks
 
Airline Lounge
 
Travel Tips + Intel
World’s Best Airlines for Customer Service
 
Excellent customer service on an airplane involves so much more than helping passengers stow their carry-ons.
 
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Airport
 
Travel Tips + Intel
World’s Worst Airlines for Customer Service
 
When it comes to air travel, some hiccups, like weather-related flight delays and the occasional lost bags, are unavoidable. But one factor that is within an airline’s control is their customer service.
 
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New on T+L
 
 
Fall Road Trip
 
Travel Tips + Intel
14 Must-Know Essentials for Thanksgiving Travel
 
This Thanksgiving, we’re giving you something to be thankful for: expert tips and tricks for making one of the busiest travel days of the year easier than ever.
 
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Iceland
 
Travel Tips + Intel
The Richest, Happiest, and Most Crime-Free Countries in the World
 
You spend a lot of money on vacation—it only make sense that you put a good amount of research into your destination. Here’s something that might help: The Legatum Institute, a think-tank in London, recently released the results from its annual Global Prosperity Index.
 
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Holiday Towns in America
 
Travel Tips and Intel
America’s Best Towns for the Holidays
 
Twinkling lights, sumptuous meals, and maybe even Santa skiing down the slopes: T+L readers share their favorite towns for the holidays.
 
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View from a train
 
Trip Ideas
Proof That Train Travel Is the Most Beautiful Way to See the World
 
A stunning look at the transitioning countryside in America.
 
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Ski Resort Amenities
 
Trip Ideas
This Season’s Most Noteworthy Ski Amenities, from Aspen to the Alps
 
Luxurious comforts at some of the best winter resorts.
 
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Trending Stories
 
 
Thanksgiving Food TSA
 
Travel Tips + Intel
11 Thanksgiving Foods You Can’t Bring in Your Carry-On
 
When it comes to traveling with your Thanksgiving dinner, you may want to check the TSA guidelines before packing everything in your carry-on.
 
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Bad Tourist
 
Travel Tips + Intel
Seven Ways Not to Be the Worst Tourist Ever
 
For the sake of saving you the embarrassment, possible criminal charges, and overall shame of messing up so incredibly badly, we’ve rounded up all of the things you want to steer clear of when you're on vacation.
 
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Badlands
 
Culture + Design
In Photos: The Wonders of South Dakota’s Badlands
 
The Badlands are a vast and awe-inspiring piece of true American beauty. Persistently rugged, and seductively unforgiving, they meander through various states, coming to a head in South Dakota’s Badlands National Park.
 
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Paris Canal
 
Trip Ideas
13 Ways to do a Weekend on Less Than $25 a Day
 
Have a great getaway in these popular cities—and do it within your budget.
 
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